Self Collection

1. Place your order at www.funlah.com 

• Personalized balloons must be placed (with payment done) at least 1-2 DAYS in advance. For urgent orders please contact us via email: [email protected] / phone +65 91125740
• Our team will arrange the pickup date and time with you after receiving your order.
• Funlah reserves the rights to propose a different self-collection time-slot and you shall be notified via phone call should we are unable to cater for the particular time slot.

2. Collection Address

• Our collection address: 1014 Geylang East Ave 3 #02-218 S389729
• (We are beside Paya Lebar MRT exit C ->building on the right)
• Industrial Building has a loading bay for easy collection.
• Easy accessible by MRT or bus stop:

 

3. Payment Methods

• We do not accept Cash On Delivery (COD) & Credit Term Payment
• Available PayNow/Bank Fund Transfer
• Available Credit/Debit Cards (VISA/Master/Amex) for online order

4. Order confirmation

• An email will be sent with order details

5. Quote your Order Number/Name during Self Collection

• We will prepare the balloons approximately 1 hour before collection time. You may also appoint someone to collect on your behalf simply quote your order number or confirmation email upon collection.
• Please check the condition of all the items/balloons upon receiving them to ensure no discrepancy. You may RE-COLLECT the items at our office should there be any exchange required. 
• No exchange/refund is allowed once items are handed over in good condition
• We are not liable for burst balloons once items are hand over.

6. Collection Time

• Monday to Sunday
• 10:00 AM to 6:00 PM
• Earlier time or later timing is subjected to availability

Disclaimer: Funlah reserves the rights to amend the self collection terms without prior notice.